Zendesk Typology Pro
View Zendesk closed tickets where the support team has used the pro typology flag.
Table description
name | data_type | description |
---|---|---|
ticket_created_at | The timestamp when the Zendesk ticket was created. | |
ticket_created_date | The date when the Zendesk ticket was created. | |
ticket_id | The unique identifier for each Zendesk ticket. | |
ticket_status | The status of the Zendesk ticket. | |
zendesk_typology_type | The type of typology, which can be "support_pro" or "support_native". | |
zendesk_typology_id | A unique identifier for the typology. | |
zendesk_typology_primary | The primary part of the typology. | |
zendesk_typology_secondary | The secondary part of the typology. | |
technical_partner | The technical partner name. |