Column ticket

ticket_id: The unique identifier for each Zendesk ticket.

ticket_created_date: The date when the Zendesk ticket was created.

ticket_created_at: The timestamp when the Zendesk ticket was created.

ticket_updated_at: The timestamp when the Zendesk ticket was last updated.

ticket_level: The level of the Zendesk ticket.

ticket_status: The status of the Zendesk ticket.

ticket_recipient: The recipient of the Zendesk ticket. (pro or app)

ticket_requester_id: The unique identifier for the requester of the Zendesk ticket.

ticket_assignee_id: The unique identifier for the assignee of the Zendesk ticket.